Alcasino Terms and Conditions

Quick Summary

The table below gives a quick overview of Alcasino's core policies. Visit the relevant section for full details.

1. General Terms and Applicability

These terms and conditions apply to the Alcasino platform (https://alcasino.app) and all services associated with it. These terms constitute a legally binding agreement between you and Alcasino.

By accessing or creating an account at Alcasino, you acknowledge that you have fully read, understood, and agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our platform.

Alcasino operates under an international gaming license. All our games and operations are conducted in accordance with applicable laws and regulations. Each player is responsible for verifying the local laws in their jurisdiction.

1.1 Scope of Service

Alcasino’s services include Slots, Live Casino, Sports Betting, E-Sports Betting, and other interactive gaming services. These services may be modified, added, or discontinued at any time.

2. Account Registration and Eligibility

To open an account at Alcasino, you must be at least 18 years old. All information provided during registration must be true, accurate, and complete. Accounts opened with false information may be closed at any time.

• Only one account per person is permitted.
• Accounts must use your real name and contact information.
• The email address provided at registration must be active and belong to you.
• You are responsible for keeping your account password confidential and ensuring its security.
• Sharing your account with third parties is strictly prohibited.

2.1 KYC Verification

According to Alcasino’s terms and conditions, all members must complete KYC (Know Your Customer) verification before initiating a withdrawal. This includes submitting copies of a national identity card or passport and proof of address.

KYC verification is typically completed within 24–72 hours. Withdrawal requests may be suspended while verification is in process. This is done to ensure your security and financial protection.

3. Deposit & Payment Policy

You can deposit at Alcasino using various methods including mobile banking, e-wallets, and bank transfers. All deposit transactions are secured through SSL encryption.

• Minimum deposit: BDT 500
• Maximum deposit: determined by account tier
• Deposits are typically credited to your account instantly
• Deposit method and withdrawal method must be the same
• Depositing through third parties is strictly prohibited

According to Alcasino’s terms and conditions, all deposits must be used solely for entertainment gaming purposes. Depositing funds for money laundering or illegal activities is strictly prohibited and may result in legal action.

4. Withdrawal Policy

To withdraw funds earned at Alcasino, you must request a withdrawal. The withdrawal process typically takes 1 to 3 business days. VIP members have access to express withdrawal services.

• Minimum withdrawal amount: BDT 1,000
• No withdrawal will be processed without completion of KYC verification
• Wagering requirements must be met before withdrawing bonus winnings
• The bank account or mobile banking account must be registered in the account holder's name
• Withdrawals may be temporarily suspended in cases of suspicious activity

5. Bonus & Promotion Terms

Alcasino’s bonuses and promotions are offered under specific conditions. Each bonus offer has its own playthrough requirements, validity period, and eligible games. We recommend carefully reading the associated terms before accepting any bonus.

5.1 Welcome Bonus

A welcome bonus is offered to new members on their first deposit. The following terms apply to this bonus:

• A 30x wagering requirement on the bonus amount must be completed.
• Wagering must be completed within 30 days of receiving the bonus.
• If wagering is not completed, the bonus and any bonus winnings will be forfeited.
• All slots games are eligible for bonus wagering.
• Only one bonus per household or IP address may be claimed.

5.2 Cashback & Other Bonuses

Weekly cashback, reload bonuses, and free spins are subject to separate terms and conditions. Alcasino reserves the right to modify, suspend, or cancel any bonus offer at any time. Accounts suspected of bonus abuse may be subject to investigation.

6. Gameplay Rules

All games on the Alcasino platform are operated fairly and transparently. Our games are powered by Random Number Generator (RNG) technology, which ensures unbiased outcomes. Live Casino games are conducted in real-time with trained dealers.

• Any game round with a technical error shall be considered void.
• Alcasino is not liable for game disruptions caused by internet connection failures.
• Winnings resulting from software bugs or errors will not be considered valid.
• Alcasino’s decision regarding gaming disputes is final.

7. Responsible Gaming

Alcasino believes gaming is entertainment, not a source of income. We encourage all members to play responsibly. According to our terms and conditions, players can set their own gaming limits.

• Deposit Limit — Set daily, weekly, or monthly limits
• Self-Exclusion — temporarily deactivate your account for a set period
• Cooling-off Period — Take a break of 24 hours to 6 weeks
• Reality Check — set reminders for regular breaks

If you feel that gaming is having a negative impact on your personal or financial life, please contact our support team immediately. For more information, visit our Responsible Gaming View the page.

8. Prohibited Activities

Any activities that violate Alcasino’s terms and conditions are strictly prohibited. Participation in any of the activities listed below may result in permanent account closure and forfeiture of all balance.

• Money laundering or illegal financial activity
• Creating multiple accounts or bonus abuse
• Hacking, software manipulation, or exploiting technical vulnerabilities
• Manipulating games through collusion with other players
• Gaming or account creation by minors
• Financing terrorist activities
• Use of automation tools or bots on the platform

9. Privacy & Data Protection

Alcasino places the highest importance on the privacy of your personal information. Data collected on our platform is used solely for service delivery, identity verification, and regulatory compliance.

We do not sell your information to third parties. However, we may be required to provide information in response to legal obligations or requests from regulatory bodies. For details, please contact us at Privacy Policy View the page.

• All data is protected with SSL 256-bit encryption
• Payment details are never stored on our servers
• Browser data is used according to our cookie policy
• After account closure, required information may be retained for a specified period

10. Account Closure and Termination

You may voluntarily close your Alcasino account at any time. We recommend withdrawing any remaining balance before closing your account. Balances remaining in closed accounts may be forfeited after a specified period.

Alcasino reserves the right to suspend or close any account for the following reasons:

• Breach of Terms and Conditions
• Fraud or suspicious activity
• KYC Verification Failure
• Long-term inactive account (over 12 months)
• Court orders or directives from regulatory authorities